Legal Notice 

The Legal Notices of Château de Bioul and their General Conditions of Sale.


I. Preamble

These conditions are concluded between, on the one hand, S.Agr. Château de Bioul under Belgian law registered with the Banque Carrefour des Entreprises de Belgique under number 0812.246.128 and located at 5537 Bioul, Place Vaxelaire 1, hereinafter referred to as "Le Château de Bioul" and, d ' on the other hand, people wishing to make a purchase via the Château de Bioul website http://www.chateaudebioul.be hereinafter referred to as “the user”.


II. Identification

Château de Bioul

Bioulvax sa - TVA :BE 0435 522 971

Place Vaxelaire 1 – 5537 Bioul – Belgique

Website : http://www.chateaudebioul.be

E-mail : [email protected]


III. The Château de Bioul respects your privacy

Any natural or legal person who registers during a visit to the website "http://www.chateaudebioul.be" as a potential contracting party of Château de Bioul communicates his personal data to Château de Bioul by registering. The information collected on this site will not be transmitted, divulged or transferred for payment or free of charge to any person whatsoever.


IV. General Data Protection Regulation (GDPR)

Le Château de Bioul s’engage à respecter le Règlement général européen sur la protection des données n°2016/679 (le RGPD) ainsi que la législation belge relative à la protection de la vie privée à l’égard des traitements de données à caractère personnel. Vos données ne seront en aucun cas transmises à des tiers. Notre base de données sert uniquement à vous informer de nos activités et reste confidentielle.

Dans ce cadre, vous avez le droit d’accéder aux informations vous concernant, de les rectifier, de les récupérer ou encore de demander à les supprimer en adressant un courrier à l’attention du service communication du Château de Bioul par courrier postal ou par email à [email protected].

Pour consulter notre Règlement complet, veuillez cliquez ici :

V. Price terms

All the information relating to the price of the products is given on the corresponding description sheet for each of them. The selling price of each product presented on the Château de Bioul site is expressed in euros. This is a price that includes VAT (where applicable).


 VI. Delivery and conditions

Any order placed on the site www.chateaudebioul.be will be delivered by the services of BPOST. For all orders, shipping costs will be invoiced according to the table below (including VAT). For orders outside Belgium, please contact [email protected] to find out the prices corresponding to the final destination. In the case of return of parcel, the return costs are always the responsibility of the customer. The minimum purchase is € 25.00.

 

Number of bottle
Delivery to your home (BELGIUM) 
Delivery to the nearest BPost point (BELGIUM)
1 to 5 bottles
8 €
7 €
6 to 12 bottles
12 €
10 €
13 to 24 bottles
16 €
12 €
from 25 bottles Offered
Offered


VII. Delivery delay

The delivery times generally observed vary between 1 and 6 days (1 to 4 days for Belgium, 2 to 6 days for the rest of Europe) from the confirmation of the customer's order.


VIII. Packing and insurance

Your purchases are packaged with the utmost care, using protective materials. The attention we pay to packaging allows us to offer delivery under the best conditions. The products shipped are insured free of charge against deterioration and theft throughout the duration of transport. You must therefore ensure the integrity of your order and all the items that make it up upon receipt of the package and in the presence of the person making the delivery in order to issue a reservation if necessary. In the event that you have any doubts about the condition or content of the order, you are required to refuse the goods upon receipt thereof. Any product refused must be returned to the carrier as a whole and in its original packaging.


IX. In case of absence

In the case of delivery by Bpost, a calling card is left in your letterbox. You then have 14 working days to collect your package at the nearest post office indicated on the transit advice note. Please go there with your ID card. To track your package, click on the following link by referring your last name in the search bar; Track BPost - Track a parcel For any other question regarding delivery, please send us an email to [email protected]


X. Ordering methods

The order is placed by the customer at Château de Bioul through the website. The order can only be registered on the site if the user has completed the "form" order form in its entirety. Any order implies acceptance of the prices and description of the products available for sale. By placing an order online, the customer expressly indicates that he wants to enter into a sales contract with Château de Bioul and to agree to these general conditions. The customer is informed of the confirmation of this order by e-mail, hereinafter called confirmation e-mail, which summarizes the terms of the order. Château de Bioul undertakes to honor orders received on the website only within the limits of available stocks of products. In the absence of product availability, Château de Bioul undertakes to inform the customer as soon as possible. The sales contract between Château de Bioul, on the one hand, and the customer, on the other hand, therefore comes into being when the order is accepted by Château de Bioul. For any other question concerning the ordering methods, the customer just needs to send an email to [email protected]


XI. Payment terms

Upon receipt of the order via the form, an invitation to pay is sent by email. In order to process orders as quickly as possible and offer the best service, Château de Bioul invites the customer to pay the purchase price when confirming the order by this email (payment within 30 calendar days ).

Veuillez noter que, pour un paiement via votre carte de crédit, celle-ci sera immédiatement débitée au moment de la transaction.

XII. Politique de retour

Un délai de 14 jours est accordé pour le retour de la marchandise en cas de non-conformité de celle-ci.

XII. Data controller 

Any request or question relating to the protection of privacy on the site can be put to us at the postal address indicated on the site, as well as by e-mail at the address [email protected]


XIV. Durée

These conditions apply throughout the duration of the online services offered by Château de Bioul.


XIV. Various

Photo credits: Grégoire Élodie

This website is exclusively reserved for adults authorized to consume alcoholic beverages. Alcohol abuse is dangerous for health. To consume with moderation.


XV.  Intellectual property

The Site and its components may contain confidential information or information protected by intellectual property legislation or any other applicable law. Unless otherwise indicated, the intellectual property rights over the Content are the exclusive property of CHÂTEAU DE BIOUL. The user is prohibited from copying, modifying, creating a derivative work, assembling, decompiling, assigning, sub-licensing or transferring, in any way, any element of the Content or the Site, except for personal use.


© Vignoble du Château de Bioul